Refunds and cancelling
Try Lutaria free for 45 days before you pay anything, so you know what you are buying.
The policy
45-day free trial, no card needed. No refunds after purchase, except where required by law. Cancel anytime; access continues to the end of the paid period. Duplicate charges and billing errors are always refunded.
Where a 14-day right to cancel applies (for example in the EU and UK), asking for immediate access at checkout means that right no longer applies once your subscription starts.
How to cancel
Open Settings, then Plan, and choose Manage billing; cancelling there stops the next renewal. Until paid plans open, there is nothing to cancel. If you cannot reach the setting, email hello@lutaria.com and a person will cancel it for you.
After you cancel
Your plan runs to the end of the period you paid for. After that, Lutaria turns read-only: every chart and entry you logged stays on your device, you can still read it, and you can always export it. Nobody is locked out of their own data.
Billing errors
A duplicate charge or a charge you did not authorise is always refunded. Payments are processed by Lemon Squeezy, our merchant of record; email us with the date and amount and we will sort it out with them.
The full terms are on the terms page.